Privacy Policy
Privacy Policy
At Q&E Consultancy, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, engage with our services, or interact with us in any way. By using our website or services, you consent to the practices described in this policy.
1. Commitment to Privacy
Q&E Consultancy is dedicated to protecting the personal information of our clients, employees, suppliers, and business associates. Personal information refers to any data that can be used to identify an individual. We collect and process personal information voluntarily provided by you to deliver the services and information you request. Our privacy practices are designed to comply with applicable laws and regulations, ensuring transparency, security, and trust
2. Collection, Use, and Retention of Personal Information
We collect personal information to provide you with the best possible services and enhance your experience with Q&E Consultancy. The types of data we collect depend on your interactions with us, including when you:
- Submit inquiries or requests through our website.
- Register for or use our certification services.
- Subscribe to newsletters, updates, or promotional materials.
- Participate in surveys, feedback, or other communications.
The information we collect may include:
- Personal Information: Name, email address, phone number, job title, company name, and other details provided during the certification process.
- Transaction Information: Payment details, billing addresses, and other financial information related to our services.
- Website Usage Data: IP address, browser type, device type, operating system, geographic location, and pages visited on our website.
We use your personal information for the following purposes:
- To provide certification services and process your requests.
- To respond to inquiries and provide customer support.
- To improve our services, website, and user experience.
- To communicate important updates, promotions, and relevant information via email, SMS, or other channels.
- To comply with legal and regulatory obligations.
3. Data Security
Q&E Consultancy employs industry-standard measures to protect your personal information from unauthorized access, alteration, loss, or destruction. Our security measures include:
- Encryption: Sensitive data is encrypted during transmission over the internet.
- Access Controls: Only authorized personnel with confidentiality agreements have access to your personal information.
- Regular Security Audits: We conduct regular audits to identify and address vulnerabilities in our systems.
While we strive to ensure the highest level of security, no system is entirely foolproof. We cannot guarantee absolute security but are committed to safeguarding your data to the best of our ability.
4. Disclosure to Third Parties
Q&E Consultancy does not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We may share information with trusted third-party vendors (e.g., auditors, accrediting bodies, IT service providers) who assist us in delivering our services. These vendors are bound by confidentiality agreements and are only permitted to use your data for specific purposes.
- Legal and Regulatory Requirements: We may disclose your information if required by law, court orders, or government regulations, or to comply with accreditation standards.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity.
When sharing data with third parties, we ensure that they implement adequate security and privacy controls to protect your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect non-personal data. The types of cookies we use include:
- Necessary Cookies: Essential for the website to function properly.
- Performance Cookies: Collect anonymous data to help us optimize website performance and user experience.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to access certain features of our website
6. Your Rights
As a user of our services or visitor to our website, you have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal information under certain circumstances.
- Right to Restriction: Request limitations on how we process your data.
- Right to Data Portability: Request the transfer of your data to another organization in a structured format.
- Right to Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise any of these rights, please contact us at [email protected]
7. Changes to This Privacy Policy
Q&E Consultancy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you via email or prominent notifications on our website. We encourage you to review this policy periodically to stay informed about how we protect your data
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Phone: 8800586286